MONTHLY SERVICE PLAN

At Express Computer, we understand the mechanics of business as well as technology. We assess your company’s existing systems, troubleshoot issues and anticipate future needs to position your business for success.

Our approach to managed IT services focuses on delivering the highest levels of availability and security anytime, anywhere — from user end-points such as laptops, desktops and smart-phones to servers, virtualization, cloud computing and IT optimization — we cover your entire network both onsite and off premise.

  • PROACTIVE IT :Strategic evaluation and tactical planning provides the flexibility and scalability required to meet market demands and business initiatives.
  • PREVENTATIVE IT Remote monitoring anticipates problems before they occur, preventing disruptions to your operations.
  • RESPONSIVE IT : A local team of certified engineers and technicians respond remotely and to on-site requests working with our help desk and network operations center (NOC).

ECS Managed IT Services

ECS GOLD

ECS GOLD
UPDATE & PROTECTION & BACKUP
 

MONITORING UPDATES
ANTI-MALWARE BACKUP
Home $25/month
SMB Call For Personalized Pricing

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
*** Emsisoft Anti-Malware ***
Behavior Blocker
File Guard
Surf Protection
Automatic Updates
***Backup of all your data***
***Up to 1 Terabyte***
*** Up to 1 Terabyte of Sync***

ECS SILVER

ECS SILVER
UPDATE & PROTECTION & MONITORING

MONITORING PACKAGE UPDATES ANTI-MALWARE
Home $15/month
SMB Call For Personalized Pricing

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
*** Emsisoft Anti-Malware ***
Behavior Blocker
File Guard
Surf Protection
Automatic Updates

ECS BRONZE

ECS BRONZE
UPDATES & MONITORING

MONITORING PACKAGE UPDATES
Home $10/month
SMB Call For Personalized Pricing

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
Automatic Updates

HOME BASIC

ECS BASIC
TECH MONITORING
Home $25/month
SMB Call For Personalized Pricing
 

24/7 Built-in Contact Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
5% Off Remote Technical Support
— Tech Monitoring Alerts —
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health

Contact us at 803-403-9067 or e-mail to Schedule Installation

ECS Business Managed IT Services

ECS GOLD

ECS SMB GOLD
UPDATE & PROTECTION & BACKUP
 

MONITORING UPDATES
ANTI-MALWARE BACKUP
$ Call For Personalized Pricing 

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
*** Emsisoft Anti-Malware ***
Behavior Blocker
File Guard
Surf Protection
Automatic Updates
***Backup of all your data***
***Up to 1 Terabyte***
*** Up to 1 Terabyte of Sync***

ECS SILVER

ECS SMB SILVER
UPDATE & PROTECTION & MONITORING

MONITORING PACKAGE UPDATES ANTI-MALWARE
$ Call For Personalized Pricing

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
*** Emsisoft Anti-Malware ***
Behavior Blocker
File Guard
Surf Protection
Automatic Updates

HOME BASIC

ECS SMB BRONZE
UPDATES & MONITORING

MONITORING PACKAGE UPDATES
$ Call For Personalized Pricing

24/7 Built-in Trouble Ticket Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
10% Remote Support Discount
*** Proactive Monitoring Alerts ***
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health
*** Patch Management ***
Enforces Scheduled Windows Updates
Updates Popular 3rd Party Apps
Automatic Updates

ECS BRONZE

ECS SMB BASIC
TECH MONITORING
$ Call For Personalized Pricing
 

24/7 Built-in Contact Form
Health Warning Pop-up Alerts
Tech Connector Remote Software
5% Off Remote Technical Support
— Tech Monitoring Alerts —
Anti-Virus Health
Windows Crashing
Low Hard Drive Space
Application Crash
Hardware Health
Hard Drive Fragmentation
Hard Drive Health
Firewall Health

Contact us to schedule a free no obligation estimate 803-403-9067 or e-mail

Proactive Monitoring

We can proactively see the critical issues as they occur on your computer, rather than waiting for you to contact us. When we receive an alert – we’ll investigate it right away and contact you with a solution.


Critical areas that we monitor
:

  • Antivirus Protection Status
  • Windows Crashing Alerts
  • Low Hard Drive Space Warning
  • Additional Software Crashes
  • Tune-up Reminders
  • Problems With Installed Devices
  • Hard Drive Not Optimized
  • Hard Drive Failing
  • Windows Firewall Disabled

Included in Monitoring and Protection packages

Keep Windows & Apps Updated

We’ll ensure that your PC remains up to date with the latest critical and important Windows and third party software patches.

Patching and Updating

  • Minimizes vulnerability to hackers
  • Keeps Windows up to date
  • Quietly installs updates in the background
  • Automatically updates Chrome and Firefox
  • Keeps over 39 apps (and growing) updated
  • Automatically updates newly installed apps

Protection powered by Emsisoft Anti-Malware

Includes Emsisoft Anti-Malware protection. In the rare occasion malware slips through – we’ll provide emergency remote removal service at no additional cost to you.

  • High performance
  • Protects against ransomware threats
  • Protects against trojans
  • Malicious Website Prevention
  • Blocks Bots and Backdoors
  • Removes Potentially Unwanted Programs
  • Always up to date
  • Remote Infection First-Aid

PC Tune UP

PC Tune up is included with Bronze, Silver and Gold Service .

  • Junk File Cleaning
  • Disk Optimzation
  • System Log Cleaning
  • Reboot System(s)
  • Maintenance Schedule Fully Customizable
  • Removes Potentially Unwanted Programs
  • Always up to date